Privacy Policy – Greeniomart

GreenioMart – India’s First B2B Green Energy Portal

At GreenioMart, we value your privacy and are committed to protecting your personal and business data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website (www.greeniomart.com). By accessing our platform, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information from users:

1.1 Business & Personal Information

Name, business name, designation, and contact details (email, phone number).
Business registration details (GST number, company address, PAN, etc.).
Payment information (bank details, UPI, or card details) for secure transactions.

1.2 Usage Data

IP address, browser type, device information, and pages visited.
Transaction history and interactions with sellers, buyers, or service providers.

1.3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze platform performance.

2. How We Use Your Information

We use your data for the following purposes:

To create and manage user accounts for buyers, sellers, and service providers.
To facilitate secure transactions and maintain payment records.
To enhance platform security and prevent fraud or misuse.
To provide customer support and dispute resolution services.
To send important notifications regarding orders, policies, and service updates.
To analyze platform usage trends and improve services.

3. Data Sharing & Disclosure

We do not sell or rent your data to third parties. However, we may share your information in the following cases:

With trusted payment gateways to process transactions securely.
With logistics and service partners to facilitate order fulfillment.
With law enforcement agencies if required by law or for fraud prevention.
With third-party analytics services to improve platform performance (Google Analytics, etc.).

4. Data Security Measures

We implement strict security measures to protect your data:

SSL encryption to safeguard transactions.
Secure servers and firewalls to prevent unauthorized access.
Access control ensuring only authorized personnel can handle sensitive data.

Despite these measures, no online platform can guarantee 100% security. Users must also take precautions by keeping their credentials confidential.

5. Your Rights & Choices

You have the right to access, update, or delete your personal data by contacting us.
You can opt out of marketing emails or notifications anytime.
You may disable cookies through browser settings, but this may affect site functionality.

6. Retention of Data

We retain user data only as long as necessary for:

Compliance with legal and regulatory obligations.
Resolving disputes and enforcing platform policies.
Improving our platform services.

After the retention period, data is securely deleted.

7. Third-Party Links

GreenioMart may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Users should review their respective policies before sharing information.

8. Changes to This Privacy Policy

GreenioMart reserves the right to update this policy periodically. We will notify users of significant changes via email or platform notifications. Continued use of the platform constitutes acceptance of the updated policy.

9. Contact Us

For any privacy-related queries or data requests, please contact us:
📧 Email: [email protected]
📞 Phone: +91 8810454440
📍 Address: Noida, Uttar Pradesh

24 x 7 Support